Member Services Representative
Durham, NC Temporary $22.00 - $25.00/hr Onsite

Job Description

Multiple Locations: Morrisville, Cary & Raleigh, NC

$22-$25/hour (based on experience)

Full-Time | Temp-to-Hire | Monday-Friday

Looking for a customer-focused banking professional who enjoys helping people and building relationships? Join our team as a Member Services Representative supporting branches throughout Morrisville, Cary, and Raleigh, NC.

This is a great opportunity for someone with teller or banking experience who wants to grow their career in financial services while working in a supportive, team-oriented environment. Candidates should be comfortable working from and supporting multiple branch locations as business needs require.

What You'll Do

  • Open and maintain member accounts (Checking, Savings, CDs, IRAs, and more)
  • Help members with account questions, online banking, mobile banking, and bill pay
  • Recommend products, services, and loan solutions that meet members' needs
  • Assist members in person, by phone, email, and written correspondence
  • Answer incoming calls when not assisting members in the branch
  • Support teller operations as needed during breaks, vacations, or absences
  • Provide exceptional member service across multiple branch locations

What We're Looking For

  • 1+ year of teller experience in a retail banking environment preferred
  • Friendly, outgoing personality with a passion for customer service
  • Comfortable discussing and recommending financial products and services
  • Strong attention to detail and accuracy
  • Excellent communication and relationship-building skills
  • Basic computer proficiency, including Microsoft Office
  • High School Diploma or equivalent
  • Reliable transportation and ability to work from branch locations in Morrisville, Cary, and Raleigh as needed

Schedule

Branch Hours: Monday-Friday, 8:30 AM-5:00 PM

Team members typically arrive around 8:00 AM to prepare for opening and stay briefly after closing for balancing and end-of-day activities.

Why Apply?

  • Competitive hourly pay: $22-$25/hour
  • Full-time opportunity with potential for permanent hire
  • No evenings or weekends
  • Opportunity to expand your banking and member service experience
  • Exposure to multiple branch environments and member communities
  • Supportive team environment focused on helping members achieve their financial goals

Apply today and take the next step in your banking career with a growing team serving members throughout Morrisville, Cary, and Raleigh!

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, Los Angeles County Fair Chance Ordinance, and San Francisco Fair Chance Ordinance.

Job Reference: JN -112026-434290